Gustavo Summary
Working as a Business Analyst, I have already seen several different scenarios, from clients who wants to keep their current platform to ones that wants to have the most advanced technology. In any of these cases, as a Business Analyst, we should assess Needs, Value, Context, Solutions, Changes and Stakeholders; and elaborate alternatives to bring some clarity of that scenario. Doing so, the customer is confident about Risks and Timeframes, and creates a clear expectation.
Since college, I have focused in helping the business line in their daily job , to understand their needs and to develop a database and solution to manage that. In Germany I got experience abroad, and in Exxonmobil I applied most of my experience and assisted even critical applications abroad.
Seeking for having new experiences, I joined in Philip Morris where I work as a business analyst and I support sales application, and its newer versions developed by IBM.
When I moved to Australia, I began working in QUT, listening and understanding business needs, translating them into technical documentation, managing the deliveries from the developers and generating reports that clarifies the international activities of the university. Currently I am working as a Fundraising Business Analyst in UnitingCare. I am assisting the team to reach the best outcomes on using Salesforce to track donors journey. I am always seeking for learning - techniques and/or applications - in order to have a wider experience.
